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FAQ's
What are your store hours?
Our store is open from 8:00 AM to 10:00 PM, Monday to Sunday.
Where is The Food Supply UK located?
We have multiple locations across the UK. You can find our nearest store using our store locator.
Can I order groceries online?
Yes, you can order groceries online through our website. Simply browse, add items to your cart, and choose your delivery or pickup options during checkout.
What are the delivery charges?
Delivery charges may vary based on your location and order size. You can find the delivery fees during the checkout process.
What payment methods do you accept?
We accept all major credit cards and debit cards for online orders. In-store, you can also pay with cash or contactless payment methods.
Can I use digital wallets for payment?
Yes, we accept digital wallet payments, including Apple Pay, Google Pay.
What is your refund policy?
We offer a hassle-free refund policy. If you're not satisfied with your purchase, contact our customer support team for assistance.
How do I return an item?
To initiate a return, please contact our customer support team within 14 days of receiving the order. They will guide you through the process.
Do you offer out-of-stock notifications?
Yes, you can sign up for out-of-stock notifications on the product page. We'll notify you once the item is back in stock.
Can I pre-order items that are not in stock?
Currently, we do not offer pre-orders for out-of-stock items. Please check back later for availability.